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Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction

Saga AI Research Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, AI services, and other products (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, username, password
• Profile Information: Profile picture, bio, preferences
• Contact Information: Email address, phone number (if provided)
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
• Communication Data: Messages, support requests, feedback

2.2 Usage Information

We automatically collect information about how you use our Services:

• Device Information: Device type, operating system, browser type, IP address
• Usage Analytics: Pages visited, features used, time spent, click patterns
• Performance Data: Error logs, crash reports, response times
• Location Data: General location based on IP address (not precise location)

2.3 AI Interaction Data

When you use our AI services, we may collect:

• Input Data: Prompts, queries, and content you provide to our AI models
• Output Data: AI-generated responses and content
• Interaction Patterns: How you interact with AI-generated content
• Feedback Data: Ratings, corrections, and feedback on AI responses

2.4 Trading and Financial Data

For our trading and financial services:

• Portfolio Data: Holdings, balances, transaction history
• Trading Preferences: Risk tolerance, investment goals, strategies
• Market Data: Price feeds, market analysis, trading signals
• Performance Metrics: Returns, profit/loss, success rates

3. How We Use Your Information

Purpose	Data Used	Legal Basis
Provide and maintain Services	Account, usage, technical data	Contract performance
Improve AI models	AI interaction data, feedback	Legitimate interest
Customer support	Contact, communication data	Contract performance
Security and fraud prevention	Usage patterns, device info	Legitimate interest
Marketing communications	Contact information	Consent

3.1 AI Model Training

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (AWS, Google Cloud)
• Payment processing (Stripe, Apple Pay)
• Analytics and monitoring (anonymized data only)
• Customer support tools
• Email and communication services

4.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access, multi-factor authentication
• Regular Audits: Security assessments and penetration testing
• Data Minimization: We collect only necessary data
• Secure Infrastructure: Enterprise-grade cloud security
• Employee Training: Regular privacy and security training

6. Data Retention

We retain your information for different periods based on the type of data:

• Account Data: Until account deletion + 30 days
• Usage Analytics: 24 months (anonymized after 12 months)
• AI Training Data: Up to 5 years (if you opt in) or 30 days (if you opt out)
• Financial Data: 7 years (regulatory requirement)
• Support Communications: 3 years
• Legal/Compliance Data: As required by law

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Universal Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

7.2 GDPR Rights (EU Residents)

• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Automated Decision-Making: Opt out of automated profiling
• Data Protection Officer: Contact our DPO with concerns

7.3 CCPA Rights (California Residents)

• Know: What personal information we collect and how it's used
• Delete: Request deletion of personal information
• Opt-out: Opt out of sale of personal information (we don't sell data)
• Non-discrimination: Equal service regardless of privacy choices

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us understand how you use our Services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

8.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect functionality.

9. International Data Transfers

We may transfer your data internationally to provide our Services. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Binding corporate rules

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies.

11.1 Third-Party Integrations

• GitHub: For open-source project hosting
• App Stores: Apple App Store, Google Play Store
• Social Media: Twitter, LinkedIn (for sharing)
• Analytics: Google Analytics (anonymized)
• Payment Processors: Stripe, Apple Pay, Google Pay

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last Updated" date at the top of this policy

13. Contact Information

14. Jurisdiction-Specific Information

14.1 European Union

For EU residents, our lawful basis for processing is typically contract performance or legitimate interests. You have the right to lodge a complaint with your local supervisory authority.

14.2 California

California residents have additional rights under the CCPA. We do not sell personal information and have not sold personal information in the past 12 months.

14.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate. If you have specific questions about your local privacy rights, please contact us.